|Here's what our customers are saying.
Thank you for all the kind words everyone!
Tuesday, Jan 24 2017 8:31 PM
Best Boot Fit Ever!
Thanks so much FanatykCo for making me and my feet soooooo happy! Everyone in the shop is always friendly and helpful. You guys provide an amazing service! You are definitely the best! Thank you!
Tuesday, Jan 24 2017 4:01 PM
New foot beds - heaven in ski boots
My old foot beds had completely disintegrated. I had forgotten that my ski boots were once so comfortable. Shayne was great. Friendly and very professional and now with new foot beds my boots feel amazing.
Friday, Jan 20 2017 11:03 PM
Exceptional Customer Service
Rather than sell me a ski boot that wasnt appropriate, the team at Fanatyk assessed my feet, and spent a fair bit of time with me explaining the issues with me feet, the challenges associated in finding the right boot, and referred me to another store and fitter who could possibly help me. Great bunch of guys, absolutely recommend a visit to Fanatyk if you're after ski gear, especially boots, they know there stuff.
Wednesday, Jan 18 2017 6:17 PM
Had a boot fit with Scotty this afternoon. He was extremely friendly and on top of it at all times. Boots feel great so far after all customizations! Cheers bud
Friday, Jan 13 2017 2:02 PM
Went for a refit of an older boot I bought there. Always professional.. They spend the time and know exactly what to do to get the best fit. SS
Tuesday, Jan 10 2017 9:40 PM
I went to Fanatyk initially to get new boot liners (heard intuition were good) because I had exostosis developing on the top of my foot, Matt R took a look at my boots and explained exactly how the bumps were developing from my feet slipping about in the boot and how the instep on my previous boots(salomons) was too low for my feet. Matt was fantastic, he fitted me with some great new head boots which are far better suited to the shape of my feet and will hopefully prevent the exotosis from worsening (as I'm in my boots most days instructing)! If you need boots fitting in whistler I recommend Matt from Fanatyk 110%; deeply knowledgeable, professional and eager to help.
Saturday, Jan 07 2017 4:21 PM
Amazing new boots
Had a pair of boots I bought at Fanatyk about 9 years ago. Over the years I went back to Fanatyk to get minor adjustments as my feet changed, with no question of payment! Figuring it was time to get new boots I saw Nick who was reassuringly pandantic & thorough in selecting the right boot, making the custom footbed and moulding the intuition liner. They fit like a comfy woollen sock! I couldn't have asked for better service. My husband & son also have boots from Fanatic and their experience was just the same. We will never buy boots anywhere else, well worth the trip from Sydney, Australia!
Friday, Jan 06 2017 1:43 PM
Great personalized service from Kevin!
Friday, Jan 06 2017 9:42 AM
Performance review for Mr. K Ahearn
Mr. K Ahearn was able to see to my boot fitting in an attentive and professional way even on a walk in basis. He juggled a few customers and made sure everyone was grateful just to be sitting in the high chair under the scrutiny of his deft, almost medical observations of our feet, while telling off colour jokes and offering beer. His sidekick, Mr A Budgie, provided a nice counterpoint to Mr. K Ahearn's enthusiasm and excitement. I think Fanatykco should add more high chairs and offer a full-service bar for boot fitting appointments. Sincerely, John "Boots" Martin
Thursday, Jan 05 2017 9:40 PM
Senior Rocket scientist
Monday, Jan 02 2017 3:02 PM
I got up on Friday morning to test-drive my new HEAD Edge's...clamped into 'em at home in the morning and only unclamped 'em when I returned home...7:30 - 3:30...no pinch points, no aggravation, no adjustments..and the toe box room was exactly as you said. Great investment; great input and patience from you. I can hardly wait to get up again !
Thursday, Dec 29 2016 3:16 PM
Andrew, Top notch; not rushed; explained everything well; too time to 'hear' my concerns; welcomed me back if not satisfied. Shame all retailers don't treat customers the same.
Thursday, Dec 29 2016 1:17 PM
Boot Fitting with Kobe
My experience with Fanatyk was wonderful. Kobe determined my boot preference through asking the correct questions and fitted me with a boot which was perfect for me without even having to come back to use their lifetime fit guarantee. I would defiantly recommend Fanatyk to anyone wanting custom fitted boots.
Thursday, Dec 29 2016 7:37 AM
Adrian was a true professional and looked after me quickly, efficiently and with a great deal of knowledge to try to fix a ski boot that I'd not bought in the shop. If and when I do need new boots, I will certainly come here to get them.
Wednesday, Dec 21 2016 9:23 AM
Kevin is amazing. great attitude and amazing skills. i will recommend him to all my friends.
Sunday, Dec 18 2016 10:47 AM
Best Ski / Boot Fitters shop in Whistler
Kevin A and the boys at Fanatyk Co are hands down the best boot fitters in Whistler. I have been going to them for well over 10 years and I would highly recommend them to anyone in the market for new skis and boots. They are very knowledgable when it comes to making sure you getting into the right boot that suites your foot. Keep up the good work guys and thanks for comfortable feet !!!!
Saturday, Dec 17 2016 7:44 PM
Koby helped me get into a great new pair of boots. I've tried 4 other boot fitters in Whistler and he was by far the best, very experienced and friendly. I have very odd feet/legs and no other boot fitters have been able to solve this yet Koby took on the challenge and really did solve the problem.
Friday, Dec 16 2016 7:39 PM
Awesome service, bikes and ski's.
Thursday, Dec 15 2016 9:42 PM
Andrew was very helpful and efficient
Wednesday, Dec 14 2016 7:20 PM
Dr. Adrian very thoroughly evaluated my daughter's feet and her boots that we bought at Fanatyk 3 years ago. He considered every option, and rather than buying expensive new boots she will continue using her old ones.
Tuesday, Dec 13 2016 6:20 PM
Exceptional Custom Boot Fitting
Great service and boot fitting at Fanatyk Co Ski in Whistler Village. Could not be happier with the service provided, the team ensure you are 100% happy with the fitting and offer extensive follow up service for free. Thanks again!
Tuesday, Dec 13 2016 10:28 AM
Intuition ski boot liner fitting
based on friends of mine's recommendations- I decided to get fitted for Intuition liners for my boots. They also directed me to Fanatyk Co. to get fitted. Glad I did as I had great service and really liked being able to make an appointment. The new liners have already made a difference in my skiing and comfort. I had to come back the next day after skiing to get a new footbed- but again was able to get in right away and had good service. Boots are even better now.
Monday, Dec 12 2016 10:34 AM
Hi, I bought a new pair of boots over the weekend. Kevin (Kobi) was my fitter, I was so impressed with his patience, knowledge and commitment to getting a comfortable pair of boots for me. Thank you so much
Monday, Dec 12 2016 8:36 AM
Best Boot Fitters and Commited Service
I bought a pair of ski boots and loved them. A season later was experiencing some bone spur issues - but after a refit I am good to go! these guys and gals are really committed to maximizing your performance and comfort on the mtn - not just when you are pulling the trigger on your purchase but throughout the life of your boots. Couldn't imagine buying boots anywhere else!
Saturday, Dec 10 2016 6:14 PM
Kevin is so helpful, friendly and positive whenever we go into the shop. You couldn't ask for a more welcome reception! He really goes above and beyond. Thank you so much, we really appreciate you!!!
Tuesday, Dec 06 2016 10:34 AM
Superb Boot fitting by Koby
As always the service and the boot fitting was excellent. Koby knew what he was doing. He examined my feet and lower legs, checked my old boots and old foot beds, then discussed his observations with me and recommended new foot beds, and the new boots. All this was in line with my thinking and confirmed my research. Kevan (Koby) was efficient and effective as he worked to ensure that my new boots with new foot beds had a good fit. I can highly recommend Koby and Fanatyk Co. as I have always received excellent service from every one working there.
Friday, Dec 02 2016 5:27 AM
Probably the best advice I have ever received in regards to ski boots. Jamie took his time to ensure that I would get what I needed - they are real pros.
Thursday, Dec 01 2016 7:19 PM
I had to go and buy a new set of ski boots for coaching and instructing. Marc was super helpful and very informative. He walked me through my options, and when we found the right boot he took every care and attention to make sure they were fit properly. Would absolutely recommend and go back again.
Thursday, Dec 01 2016 3:01 PM
Had an appointment with Kevin Kobayashi today. Easy to book. Kevin was prompt, efficient and explained well what was necessary to improve my ski boot fit. He was confident my existing boots were salvageable and did not try to upsell me unnecessarily. I was pleased with the service.
Wednesday, Nov 30 2016 8:44 AM
New Ski boots
Jim is awesome. Had a great time and got myself some great fitting boots. cheers,
Monday, Nov 28 2016 3:29 PM
Manager, Meeting & Incentive Sales
Excellent boot fit & Service!! Very happy...
Saturday, Nov 26 2016 3:38 AM
Absolute legends. They will go out of their way to make your boots feel great! thanks! rights. cert.
Tuesday, Nov 22 2016 10:34 AM
New Boots & Bindings
My boot/binding shopping experience was great. The staff was extremely knowledgeable, and they provided me with all of the information I needed to make a decision. As someone who doesn't have the technical know-how, they took away the intimidation factor that is sometimes felt when buying equipment. They now have long term customers in us.
Tuesday, Nov 22 2016 9:49 AM
I went in to Fanatyk after I've been in to a few other stores and the service I got in there was way different. Not only did everyone in there seem to really know their shit they were friendly and we talked about not only their products. Book an appointment before you go and be ready to spend an hour and you will walk out with the best boots you ever had
Friday, Nov 18 2016 3:38 PM
Top drawer customer service, awesome attitude, uber-knowledgeable, experienced - great selection. Fantastic client-care program (new boots, custom fitted, lifetime guarantee). FanatykCo's been around for a long time, and there's a reason!
Thursday, Nov 17 2016 3:37 PM
I will NEVER go anywhere else. PERIOD. :) Excellent service with very skilled boot fitters. Fanatic Co sets the bar very high. Thanks again Scott!
Wednesday, Nov 16 2016 6:41 PM
Ski boot fitting
Hi, I came in today for a ski boot fitting as this will be my first ever ski season, and Scott was amazing. Very professional, had great advice, and was really lovely... Awesome customer service. Thanks for all your help and have a great season!
Tuesday, Nov 15 2016 10:41 PM
Great service, felt like they know what they are doing, and my feets feels great in the boots now! :-)
Sunday, Nov 06 2016 4:25 PM
Thanks for all the help and great service today guys. Bernie and Kevin were awesome
Sunday, Nov 06 2016 10:50 AM
Custom Liner and boot re-fitting.
Awesome service at this store. Worth the drive from Vancouver to Whistler as these guys take the time to really ask and find out the specific areas that are causing problems. 10/10 would recommend.
Sunday, Nov 06 2016 12:05 AM
Ski Boot Fitting
Had an awesome experience at Fanatyk today - Kevin was super knowledgeable, helpful and friendly! The service these guys give is fantastic - I booked an appointment in the morning and was in and out in an hour and a half with beautifully fitted and custom-moulded boots. The fact that they offer to refit and remould boots for you at any time after you purchase them speaks volumes about their level of confidence in their service, which is well-deserved - you don't even pay extra for the benefit of having a skilled and savvy technician fit your boots, which is pretty darn nice of them. I'd go back anytime and would thoroughly recommend - fully worth the drive up to Whistler!